FAQs
Frequently Asked Questions (FAQs)
1. What products does Bonehead Store offer?
We offer a wide range of stylish products, including men’s apparel, shoes, wristwatches, hats, caps, coffee mugs, and water tumblers designed for everyday style and comfort.
2. Do you ship within the USA only?
Currently, we ship across the United States. International shipping options may be available soon.
3. How long does delivery take?
Orders are typically processed within 1–3 business days and delivered within 5–7 business days, depending on your location.
4. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.
5. Can I return or exchange an item?
Yes, we offer returns and exchanges within 30 days of receiving your order. Please ensure the item is unused, unworn, and in its original packaging.
6. How do I request a refund?
You can initiate a refund request by contacting us at support@boneheadstore.com and following our Refund Policy.
7. Do your products come with a warranty?
Certain items, like wristwatches, may include a limited manufacturer warranty. Please refer to individual product descriptions for details.
8. How do I know my clothing size?
We provide detailed size charts on product pages to help you choose the right fit. If you need further assistance, contact our support team.
9. Are the coffee mugs and tumblers dishwasher safe?
Yes, most of our mugs and tumblers are dishwasher-safe. However, check the product details for specific care instructions.
10. How can I contact customer service?
You can reach our customer support team via email at boneheadprocreations61@gmail.com. We’re happy to assist you with orders, returns, and general inquiries.